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Emergency Assistance


U.S. Embassy Beijing: (Beijing, Tianjin, Lanzhou, Zhengzhou, Wuhan, Changsha, Hohhot, Jingdezhen, Nanchang, Yinchuan, Xining, Xian, Yanan, Jinan, Taiyuan, Qingdao, Urumqi, Pyongyang)

Note: If you are currently in the DPRK please contact the Swedish Embassy in Pyongyang. If you need to contact someone in China regarding consular services for Americans in North Korea please contact the U.S. Embassy in Beijing.

U.S. Consulate General Chengdu: (Chengdu, Guiyang, Lhasa, Kunming, Shangri La, Chongqing)

U.S. Consulate General Guangzhou: (Guangzhou, Meizhou, Nanning, Guilin, Haikou, Sanya, Fuzhou, Xiamen)

U.S. Consulate General Shanghai: (Shanghai, Hefei, Hangzhou, Wenzhou, Nanjing)

U.S. Consulate General Shenyang: (Shenyang, Harbin, Changchun, Dailan, Shuangyashan, Dandong, Mudiang)

U.S. Consulate General Wuhan: (Wuhan, Nanchang, Changsha, Zhengzhou, Ganzhou)

U.S. Embassy Beijing
Add: No. 55 An Jia Lou Lu, Chaoyang, Beijing
Tel: 86-10-8531-4000
Fax: 86-10-8531-3300  
Hours: 8:30 am to 12:00 noon Monday through Friday, 2:00 pm to 4:00 pm on Monday, Tuesday and Friday 

U.S. Consulate General Chengdu 
Add: No.4 Lingshiguan Lu, Chengdu, Sichuan
Tel: 86-28-8558-3992
Fax: 86-28-8554-6229
Hours: Tuesday, Thursday and Friday 1:00 - 4:00 pm 

U.S. Consulate General Guangzhou 
Add: 43 Hua Jiu Road, Zhujiang New Town, Tianhe District, Guangzhou, Guangdong
Tel: 86-20-3814-5775
Fax: 86-20-3814-5572
Hours: Monday - Friday, 8:30 am to 11:30 am & 1:00 pm to 3:00 pm

U.S. Consulate General Shanghai 
Add: 8th floor of Westgate Mall, 1038 West Nanjing Road, Shanghai
Tel: 86-21-3217-4650
Fax: 86-21-6217-2071
Hours: Monday – Friday, 8 am – 5 pm, routine services are offered from 8 am – 11:30 am

U.S. Consulate General Shenyang
Add: No. 52, Shisi Wei Road, Heping District, Shenyang, Liaoning
Tel: 86-24-2335-5188 or 2322-1198 ext. 5188 
Fax: 86-24-2323-1465
Hours: Monday and Thursday 1:00 – 4:00 pm

U.S. Consulate General Wuhan 
Consulate General Wuhan is not equipped/staffed to handle consular affairs at this time. Please refer to the U.S. Embassy Beijing for visa inquiries.

Swedish Embassy in Pyongyang, Korea (Democratic People’s Republic of)
Add: Munsu-dong, Taehak Street, Taedonggang District, Pyongyang, Korea (Democratic Republic)
Tel: 850-2-381-7485

Important Telephone Numbers

*If you are the victim of a crime please call the police immediately, the numbers listed are the same throughout China: Police 110

*In the case of a fire incident please call: Fire 119

*In the case of a medical emergency needing transportation to a hospital please call: Ambulance 120

*In the case of traffic accidents please call: Traffic police 122

*For emergency assistance, lost or stolen passports, arrests and detained cases please call the nearest Embassy or Consulate. 

*For air medical evacuations please call:

Premier Jets 503-640-2927
Jets operates a 24 hour a day, 7 day a week air evacuation service throughout the world. 

Heathrow Air Ambulance 800-513-5192

You can pre-arrange air-evacuation insurance and other emergency travel assistance. This service also has a business plan to assist foreigners who lack travel insurance.

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