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Emergency Assistance


U.S. Embassy Beijing: has jurisdiction over Beijing, Tianjin, Gansu, Hebei, Henan, Hubei, Hunan, Inner Mongolia, Jiangxi, Ningxia, Qinghai, Shaanxi, Shandong, Shanxi, Xinjiang

Note: If you are currently in the Democratic People’s Republic of Korea (DPRK), please contact the Swedish Embassy in Pyongyang, add: Munsu-dong, Taehak Street, Taedonggang District, Pyongyang, DPRK, Tel:(00850) 2-381-7485If you need to contact someone in China regarding consular services for Americans in DPRK, please contact the U.S. Embassy in Beijing.

Add: No. 55 An Jia Lou Road, Chaoyang, Beijing
Tel: (010) 8531-4000
Fax: (010) 8531-3300 

U.S. Consulate General Chengdu: has jurisdiction over Chongqing, Guizhou, Sichuan, Yunnan
Add: No.4 Lingshiguan Lu, Chengdu, Sichuan
Tel: (028) 8558-3992
Fax: (028) 8554-6229

U.S. Consulate General Guangzhou:  has jurisdiction over Fujian, Guangdong, Guangxi, Hainan
Add: No. 43 Huajiu Road, Zhujiang New Town, Tianhe District, Guangzhou, Guangdong
Tel: (020) 3814-5775
Fax: (020) 3814-5572

U.S. Consulate General Shanghai: has jurisdiction over Shanghai, Anhui, Jiangsu, Zhejiang
Add: 8/F, Westgate Mall, No. 1038 West Nanjing Road, Shanghai
Tel: (021) 3217-4650
Fax: (021) 6217-2071

U.S. Consulate General Shenyang: has jurisdiction over Heilongjiang, Jilin, Liaoning
Add: No. 52, Shisi Wei Road, Heping District, Shenyang, Liaoning
Tel: (024) 2335-5188 or 2322-1198 ext. 5188
Fax: (024) 2323-1465

U.S. Consulate General Wuhan: (Consulate General Wuhan is not equipped / staffed to handle consular affairs at this time. Please refer to the U.S. Embassy Beijing for visa inquiries.)
Add: No. 55 An Jia Lou Road, Chaoyang, Beijing
Tel: (010) 8531-4000
Fax: (010) 8531-3300

Important Telephone Numbers

*If you are the victim of a crime please call the police immediately, the number listed is the same throughout China: Police 110*In the case of a fire incident please call: Fire 119

*In the case of a medical emergency needing transportation to a hospital please call: Ambulance 120

*In the case of traffic accidents please call: Traffic police 122

*For emergency assistance, lost or stolen passports, arrests and detained cases please call the nearest Embassy or Consulate. 

*For air medical evacuations please call:

Premier Jets 503-640-2927
Jets operates a 24 hour a day, 7 day a week air evacuation service throughout the world. 

Heathrow Air Ambulance 800-513-5192

You can pre-arrange air-evacuation insurance and other emergency travel assistance. This service also has a business plan to assist foreigners who lack travel insurance.

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