General Health Information and Provider Lists
Please note that neither the U.S. Embassy nor the State Department endorses or promotes specific providers or services on our website. The information below is submitted as an information resource only and is not meant to be comprehensive or to imply endorsement. Travelers are advised to consult the CDC's traveler's health website prior to departing for China.
Western style medical facilities with international staff are available in Beijing, Shanghai, Guangzhou and a few other large cities. Many other hospitals in major Chinese cities have so-called VIP wards (gaogan bingfang) with reasonably up-to-date medical technology and skilled physicians who typically speak English.
Ambulances do not carry sophisticated medical equipment, and ambulance personnel generally have little or no medical training. Therefore, injured or seriously ill Americans may be required to take taxis or other immediately available vehicles to the nearest major hospital rather than waiting for ambulances to arrive. In rural areas, only rudimentary medical facilities are generally available. Medical personnel in rural areas are often poorly trained, have little medical equipment or availability to medications. Rural clinics are often reluctant to accept responsibility for treating foreigners, even in emergency situations.
Hospitals and clinics with English speaking staff:
Beijing United Family Clinic in Shunyi District, Beijing
Pinnacle Plaza #818, Tian Zhu
Shunyi District, Beijing 101312
Tel: (8610) 8046-1102
Clinics staffed by English-speaking doctors within the VIP wards of government-run hospitals in Chengdu, Nanjing, and Beijing.
24 Hour rescue hotline: (8610) 58151188
Fax: (8610) 58151128
Operates modern medical and dental clinics; provides medical evacuation and medical escort services in Beijing, Nanjing, Tianjin and Shekou, with multilingual coordinators and doctors on duty.
24hr Alarm Centers in Beijing and Shanghai
Tel: (8610) 64629100
Peking Union Medical Hospital
1 Shui Fu Yuan, Dong Cheng Distict, Beijing 100730
24 Hour Emergency: (8610) 6529-5284
Registration: (8610) 6529-6114
Information: (8610) 6529-7292
Portman Clinic - World Link
Shanghai Center 203 West 1376 Nanjing Xi Lu
Appointments: (8621) 6279-8678
Tel: (8621) 6279-7688
Fax: (8621) 6279-7698
NOTE: All Americans traveling to China are encouraged to buy foreign medical care and medical evacuation insurance prior to arrival. Most hospitals in China will not accept medical insurance from the United States, with the exception of the following hospitals, which are on the BlueCross BlueShield's worldwide network providers - overseas network hospitals' list:
Hong Kong Adventist Hospital
Beijing United Family Hospital
Beijing Friendship Hospital
International Medical Center in Beijing
Peking Union Medical Center
Hospitals in major cities may accept credit cards for payment but American patients have frequently encountered difficulty due to cultural and regulatory differences and Travelers are typically asked to post a deposit prior to admission to cover the expected cost of treatment.
MEDICAL INSURANCE/ MEDICAL EVACUATIONS
The Department of State strongly urges Americans to consult with their medical insurance company prior to traveling abroad to confirm whether their policy applies overseas and if it will cover emergency expenses such as a medical evacuation. U.S. medical insurance plans seldom cover health costs incurred outside the United States unless supplemental coverage is purchased. Further, U.S. Medicare and Medicaid programs do not provide payment for medical services outside the United States. However, many travel agents and private companies offer insurance plans that will cover health care expenses incurred overseas, including emergency services such as medical evacuations.
When making a decision regarding health insurance, Americans should consider that many foreign doctors and hospitals require payment in cash prior to providing service and that a medical evacuation to the U.S. may cost well in excess of $50,000. Uninsured travelers who require medical care overseas often face extreme difficulties. When consulting with your insurer prior to your trip, ascertain whether payment will be made to the overseas healthcare provider or if you will be reimbursed later for expenses you incur. Some insurance policies also include coverage for psychiatric treatment and for disposition of remains in the event of death.
Here are a few medical insurance policies designed for travelers. Some of these companies have staff in China who can assist in the event of a medical emergency. For additional information on medical insurance, check out: Medical Information for Americans Traveling Abroad
Premier Jets operates a 24 hour a day, 7 day a week air evacuation service throughout the world.
MEDEX Assistance Corporation
871 Poly Plaza, Beijing 100027
Emergency (members only): (800) 527-0218 or (410) 453-6330
24 Hours Tel in US: (800) 537-2029 or (410) 453-6300
Emergency in China: (8610) 6595-8510
Heathrow Air Ambulance
Heathrow is an air evacuation service with offices in the United States and England. Travelers can pre-arrange air evacuation insurance and other emergency travel assistance. This service also has a business plan to assist foreigners who lack travel insurance.
Heathrow Air Ambulance Service
Tel: (800) 513-5192
OTHER HEALTH INFORMATION
Most roads and towns in Tibet, Qinghai, parts of Xinjiang, and western Sichuan are situated at altitudes over 10,000 feet. Travelers in these areas should seek medical advice in advance of travel, allow time for acclimatization to the high altitude, and remain alert to signs of altitude sickness. Reuse or poor sterilization practices are problems in China, contributing to transmission of diseases such as Hepatitis, which is endemic in China. In order to avoid contamination, travelers should always ask doctors and dentists to use sterilized equipment and be prepared to pay for new syringe needles in hospitals or clinics. Air pollution is also a significant problem throughout China. Travelers should consult their doctor prior to travel and consider the impact seasonal smog and heavy particulate pollution may have on them. Here are links to:
A community-based, confidential hotline providing emotional support and information to Shanghai's expatriate community.
Hotline: (8621) 6279-8990