AMERICAN CITIZEN SERVICES
In light of current H1N1 Influenza A outbreak, the U.S. Embassy Consular Section is taking every precaution to protect the health and safety of all of our customers. We will continue to provide regular ACS services as normal, but request that you reschedule your appointment if you or any of your immediate family members are experiencing flu symptoms. We will reschedule your appointment at a time of your convenience once you are recovered. Please contact us either by fax to 010-8531-3300 or via email at amcitbeijing@state.gov if you need to reschedule your appointment. For the health and safety of all of our customers, we reserve the right to refuse anyone entry to the Consular Section if we observe that a visitor exhibits flu-like symptoms. Thank you for your cooperation and understanding.
For information regarding H1N1 please follow this link http://www.hhs.gov/secretary/speeches/sp20090518.html. If you are a U.S. citizen living or traveling in China and you have general questions, or if you wish to report that you or a family member has been quarantined, you may also email amcitbeijing@state.gov, and an ACS staff member will contact you.
Important Security Announcement Please do not bring mobile phones or any electronic devices, such as Blackberries, iPods, or PDAs as they are not allowed within the Embassy. We also strongly advise that you do not bring large bags, such as backpacks, suitcases or packages as there are no storage facilities on Embassy grounds. |
To better serve customers, all routine services in ACS are by appointment only. Please click here to access the appointment calendar.
Services which require an appointment
Services which DO NOT require an appointment
This change is to serve you better and reduce waiting times in ACS.
Customers are required to make an appointment via the ACS website for all routine services, including:
Obtaining a U.S. passport for minors and adults - renewal, lost/stolen, first issuance, etc.
Adding visa pages to a U.S. passport.
Applying for a Consular Report of Birth Abroad (CRBA) and first U.S. passport for children.
Returning to submit additional documents for a pending CRBA application.
Notarial Services.
Marriage-ability Affidavit.
ACS business hours will remain the same:
Monday, Tuesday, Thursday, and Friday: 8:30 am – 12:00 noon, 2:00 – 4:00 pm
Wednesday: 8:30 am – 12:00 noon ONLY
ACS is closed for American and local holidays; please see our website for the most up-to-date information.
Visitors may receive several services during the same visit to American Citizen Services.
Please make a separate appointment for each individual service.
Please arrive at least (15) fifteen minutes before your appointment time to allow sufficient time to clear security and enter the waiting room.
Scheduled appointments will be automatically canceled for applicants who arrive more than (15) fifteen minutes after their scheduled time. Applicants who arrive late must make a new appointment via the ACS website.
***To make or cancel an appointment, please click here.***
No appointments are necessary to:
Apply for Reports of Death.
Report a passport lost / stolen when you are in urgent need to travel outside of China. Bring proof of pending travel to ACS.
Pick up passport and/or Consular Report of Birth Abroad (CRBA) upon notification when they are ready.
Pick up Social Security checks or ask questions about Social Security benefits.
Submit additional documents requested for a pending passport application.
Register to vote.
If you have questions, please email inquiries to AmCitBeijing@state.gov.
For general information on traveling to China, also visit the Department of State's website on international travel and the Information Sheet on China.
In case of emergencies please contact (011-8610) 8531-4000 if you are calling from the United States, or 010-8531-4000 if you are calling from China.
How to contact us at our new location:
American Citizen Services
U.S. Embassy, Beijing
No. 55 An Jia Lou Road
Beijing 100600
Telephone: (86-10) 8531-4000
FAX: (86-10) 8531-3300
Email: amcitbeijing@state.gov
ACS has moved to its new location at No. 55 An Jia Lou Road, Chaoyang District, Beijing （北京市朝阳区安家楼路55号）. American citizens with an appointment or other walk-in services should enter the Consular Section at the Embassy's east gate. The east gate is located at the Tian Ze Road Intersection of An Jia Lou Road （天泽路和安家楼路交汇处）, close to Ladies’ Street (Nüren Jie女人街) and Laitai Flower Market （莱太花卉市场）, opposite the Kempinski Hotel （凯宾斯基饭店）and Lufthansa Shopping Center （燕莎友谊商城）. The nearest subway location is the Liangmaqiao stop on line #10. ACS is on the second floor of the Consular Building.
Important Notices
